Returns & Exchanges
SELECT YOUR COUNTRY
ONLINE ORDERS
RETURNS OR EXCHANGE IN STORE
365-day returns
Take your items to any AXL+CO store with your invoice, ensure garment is unworn with swing tags attached.
RETURNS BY POST (refund only)
FREE RETURNS through returns portal.
365-day returns
Take your parcel to any post office. Attach your returns label with proof of purchase included. Ensure garment is unworn with swing tags attached.
IN STORE ORDERS
RETURNS OR EXCHANGE IN STORE
Take your items to any AXL+CO store with your invoice, ensure garment is unworn with swing tags attached.
All items purchased in store from 18th May 2026 are eligible for a refund within 30 days for full priced items and 14 days for sale items. Any faulty item accompanied by valid proof of purchase will be eligible for a refund, exchange, or store credit.
Need further Assistance?
Visit our Help Hub or contact our customer service team for advice.